While owning all those assets allowed the fleet to move more product for Amazon, it also introduced a new problem: empty backhauls. Since its inception in 2019, Amazon Freight has continued to grow. “It was a customer that had very high standards and demanded very high levels of service that they weren’t necessarily consistently finding across the different carriers they were working with. Back then, we had one big customer,” Hannah McClellan, Vice President of Amazon Freight, said. “Amazon Freight is an idea we dreamed up in 2017 and formally launched in 2019. and Canada, spanning a plethora of equipment and service types.įrom there, the company started Amazon Freight to serve another customer: shippers. Now, that network includes over 50,000 trailers and carriers from the U.S. The company’s first foray into freight transportation -Amazon Relay-offered carriers of all sizes an opportunity to move freight for top-performing companies, including Amazon, via a self-serve portal. Finally, Amazon Freight Partner is a program that helps entrepreneurs start-and existing carriers grow-their own trucking businesses. Amazon Freight is the company’s external trucking company for shippers. With Amazon Relay, the company provides flexibility and freedom for carriers to choose their loads, and maximize the use of their assets while also serving Amazon’s customers. This paved the way for further innovation, including Amazon Freight for shippers and Amazon Freight Partner for carriers.Īmazon has expanded its offerings for both shippers and carriers. Then, Amazon Relay was created to help fill growing capacity needs. First, the company popularized two-day shipping.
Amazon has taken the logistics world by storm.
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